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Case Study: bella-salon
How they transformed their business using Ittisalo.
Industry
Local Business
Channels
Instagram, WhatsApp
Results
- • 30% more bookings
- • 5 hours saved daily
- • 0 missed messages
The Challenge
Before using Ittisalo, the business was struggling to keep up with the volume of DMs. Customers were waiting hours for a reply, and many bookings were lost to competitors who replied faster.
The Solution
They deployed Ittisalo's AI Copilot on Instagram and WhatsApp. The AI was trained on their pricing, services, and availability calendar. It began instantly replying to comments and DMs, qualifying leads, and booking appointments automatically.
The Results
Within the first month, they saw a massive increase in appointment bookings simply because they were responding instantly 24/7.