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Case Study: fresh-eats

How they transformed their business using Ittisalo.

Industry

Local Business

Channels

Instagram, WhatsApp

Results

  • • 30% more bookings
  • • 5 hours saved daily
  • • 0 missed messages

The Challenge

Before using Ittisalo, the business was struggling to keep up with the volume of DMs. Customers were waiting hours for a reply, and many bookings were lost to competitors who replied faster.

The Solution

They deployed Ittisalo's AI Copilot on Instagram and WhatsApp. The AI was trained on their pricing, services, and availability calendar. It began instantly replying to comments and DMs, qualifying leads, and booking appointments automatically.

The Results

Within the first month, they saw a massive increase in appointment bookings simply because they were responding instantly 24/7.