Achieving 94% Booking Deposit Capture Across Instagram DMs & WhatsApp
"Instagram DMs are our main booking driver. Girls send photos of hairstyles or hair color at midnight asking 'How much?'. Ittisalo AI responds instantly with stylist pricing and secures a booking deposit. It transformed our business revenue."
The Challenge
Glow & Grace Studio receives over 150 Instagram DMs daily asking for appointment availability for balayage, HydraFacials, and bridal makeup. Stylists could not respond while servicing clients, resulting in lost bookings to competitor salons. Furthermore, unconfirmed weekend appointments led to empty stylist chairs during prime hours.
The Ittisalo Solution
Glow & Grace connected Ittisalo Instagram Direct & WhatsApp AI. The AI presents visual service menus with estimated durations and prices, checks individual stylist schedules (Senior Stylist vs. Junior Stylist), locks in time slots, and dispatches automated deposit payment links via WhatsApp to guarantee bookings.